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vikram nayak's avatar

"Mr. Y. Compinater" :) Nice jab!

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Tobias Z.'s avatar

Hey Rob - do I understand correctly that in your thinking Pull is offering a superior choice to satisfy demand. (Vanta has pull because its the best choice to get SOC2)

Whereas Push would be classic outbound activities?

Thanks!

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Rob Snyder's avatar

no, maybe I need to write about this more clearly - pull vs. push is about who puts in the effort to get a deal done. It's not inbound vs outbound - it's about whether, however you get in front of customers, you have to twist their arm to buy (push) vs. they actually put in the effort to buy (pull)

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Tobias Z.'s avatar

got it - in b2b / non PLG environment - how do customers with strong pull behave? what can i realistically expect?

Strong inbound, them pushing to get the demo done fast, not negotiating long on contracts?

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Wendy Moore's avatar

Great summary, couldn't agree more!

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Doug Grant's avatar

Great read, appreciate your work and insights

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John Crickett's avatar

Love that summary Rob: "the physics of startups, in a world of fairy tales".

Looking forward to seeing you figure out and share those physical laws for startups.

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