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Also - launching a new (free) event series: 0-1 Teardowns! A live event where we dig into the REAL 0-1 journey of a B2B startup. First one is THIS TUESDAY (7/30) with my friends at MuukTest - seats are limited, learn more & reserve your slot here!
Quick background
If you’ve been here for a while, you know my general thesis: The way we’re taught to think about startups sounds right, but causes us to build shit nobody wants.
You’ve seen my 0-1 workshop for Harvard here, which can be summed up as:
Product-market fit is best described as “the demonstrated ability to continuously replicate *ONE* HELL YES customer case study”
The best way to find product-market fit is to SELL… essentially using your case study to replicate the case study (all while debugging the case study).
Zooming out: When you’re building a startup, you’re REALLY building a system to replicate case studies.
In practice, the system diagram looks like this:
You build ONE customer case study, and your job is to replicate the case study (by turning prospective customers → actual customers → successful customers).
The PMF Score
Now I didn’t pay $120k for a fancy MBA to *not* flex my spreadsheet skills.
So I’ve created a simple PMF scoring model. It is designed for mid-market B2B startups on the path to repeatable sales engines - *not* low-ticket PLG startups or massive $250k+ enterprise deals.
This model does 2 things:
It gives you a PMF Score out of 100 possible points, so you can calibrate where you are vs. where you need to be.
More importantly, it tells you *exactly* where to focus at any one point in time
How the “PMF Score” Model Works
Here’s a visual of the six different metrics I use to give you a PMF score, and where they fit in my simple PMF model:
And here’s how these six metrics work:
When I say something is a “bottleneck” - it means I give it a low score that tanks your overall PMF score. In my mind, I have the visual of a factory, where if Step 2 in a 10-step process is broken, it doesn’t matter whether Step 6 works.
Here’s the spreadsheet. Duplicate it, play around, send me ideas, feedback questions.
Why this helps
Here’s why I think this scoring system is not just non-BS, but actively useful:
This score quantifies the *entire* system, rather than focusing you on a single metric (e.g., the “40% very disappointed” rule).
The metrics are tangible, not magical. If I had this kind of model in my brain a decade ago, I would have wasted SO much less time on LARPy nonsense (and as a result, I would look ~10 years younger).
The score punches you in the face. You’re going to get a low score, and it’s not going to feel good. But…
By highlighting the system bottleneck, this model identifies where your highest-leverage improvement areas are. Focus on figuring this part of your business out, and ignore everything else.
As you start to use this model to guide your focus, you start to ask yourself: “How do I solve this bottleneck, while not screwing up the rest of the system?” This is THE right question to be asking, now and forever.
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What do YOU think? What doesn’t make sense? How would you change the scoring methodology? Let me know!
Love the attempt to quantify while giving some needed flexibility in the early phase!
It’s hard to generate 5 calls per week, for a startup doing ACV above $10k, pre PMF, it’s ultra rare